The client faced several challenges in their existing processes:

• Outdated Manual Methods: Reliance on manual methods for AOP and resource management.
• Operational Inefficiencies: High levels of inefficiency in handling operations.
• Complex Data Analysis: Difficulty in processing and analyzing data effectively.
• Delays in Processes: Lengthy processes leading to operational delays.
• Lack of Real-time Visibility: Inability to view real-time data impacted decision-making.
• Inflexibility: Existing systems were unable to adapt quickly to changing market conditions.

Approach:

1. Process Mining: Analyzed existing workflows to identify inefficiencies and improvement opportunities.
2. Identify Automation Candidates: Determined which processes could be automated using Power Apps.
3. Custom Power Apps Development: Developed over 200 custom screens tailored to specific workflow needs.
4. Power Automate Integration: Utilized Power Automate to streamline over 100 business processes.
5. Power BI Integration: Implemented Power BI for real-time data analysis and reporting.
6. Continuous Improvement: Regular evaluation and refinement of solutions to ensure optimal performance.

• Cost and Time Savings: Achieved over 40% cost reduction and saved approximately 2,000 hours annually.
• Enhanced Workflow Integration: Integrated over 50 business workflows with Microsoft Teams, SAP, SharePoint, and custom applications using adaptive cards for seamless operations.
• Rapid Development and Deployment: Prototyped and released solutions within 6 months, featuring real-time notifications and alerts for immediate action.

Technology Stack:

• Microsoft Power Platform: Power Apps, Power Automate, Power BI
• Integration: MS Teams, SAP, SharePoint

Outcome: The implementation of No-Code/Low-Code technologies transformed the client’s operational processes, enhancing efficiency, agility, and data-driven decision-making across the organization.