Automating Parts Classification Using AI

Client:
Stellantis (formerly Chrysler), Mopar Division
Objective:
To reduce the high costs associated with the manual classification and cataloging of auto parts by automating the process using AI-powered solutions.

Challenges

  • High Operating Costs:
    Stellantis Mopar was spending $2.1 million annually to manually manage and classify their parts catalog, leading to significant resource allocation.
  • Manual Effort in Classification:
    Classifying parts into groups, categories, and subcategories required immense manual effort to ensure that the catalog was accurate and searchable.
  • Need for Automation and Cost Reduction:
    The company needed to automate this time-consuming process to reduce operational costs while maintaining or improving accuracy.

Solution Highlights

To address these issues, Stellantis Mopar implemented an AI-powered solution through Gen AI Studio:

  • Automated Classification Intelligence:
    The platform extracted and classified new parts based on information from existing databases, using past knowledge and current data to streamline the process.
  • Knowledge Assistant:
    By using knowledge graphs, the solution helped generate new catalogs with minimal human involvement, reducing errors and human effort by 70%.
  • AI-Based Processing:
    This technology allowed for rapid processing of large data sets, ensuring accurate and efficient classification.

Business Impact

  • 63% Reduction in Operating Costs:
    Automation of catalog intelligence and workflow processes resulted in a significant cost reduction, with a 63% decrease in annual operating expenses.
  • Improved Time Efficiency:
    Data processing times were significantly reduced, leading to a notable increase in productivity levels and faster response times.
  • High Accuracy:
    The automated system achieved a high level of precision, consistently delivering accurate results across all generated catalogs, significantly reducing errors compared to manual methods.

Technology Stack Used:

  • Gen AI Studio
  • Knowledge Graphs